Customer Care

Customer Care

Guaranteed Support and Service

ASL Support is essential in ensuring that your solution is performing at optimal levels. Our comprehensive support packages provide access to free software upgrades including enhancements along with access to unmatched customer and technical support personnel. Each package is geared to provide exactly what you need when you need it.

Standard Support

Standard Support provides a number of benefits. You get the best performance from your systems and they are always as current as you need to be. You can access live support or Web-based support anytime from anywhere. We’ll resolve your issues quickly and effectively – often before your call ends. By accessing ASL SupportNet Standard you can efficiently plan upgrades and new deployments.

  • Unlimited free software releases including new features requested by our clients
  • Current statutory and regulatory updates
  • All technical fixes
  • Access to product and technical experts
  • Access to ASL SupportNet Standard, Web-based Support Tools

Premium Support

Premium Support provides the ultimate support package for clients. You can access live support or Web-based support anytime from anywhere. You get everything included with Standard Support plus an impressive array of additional benefits.By accessing ASL SupportNet™ Premium you get our best package.

  • Everything included with Standard Support
  • Priority access for issues and resolution of problems
  • Access to product, technical and development experts
  • Access to ASL SupportNet Premium, the ultimate in Web-based Support Tools

For more information about our services, please contact us by phone: 1.800.463.6275


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